top of page

Terms & Conditions

The information provided by My Smart Builder ("we," "us," or "our") on our website, marketing materials, proposals, and communications is for general informational purposes only and does not constitute legal, financial, or professional advice. All construction work is subject to a signed written agreement, including terms and conditions, specifications, payment schedules, and warranty details. No works shall commence without such a formal agreement in place.

While we strive to ensure accuracy and reliability, we make no warranties or representations regarding the completeness, accuracy, or suitability of any information or materials provided. All services are provided in accordance with applicable building codes, planning regulations, and industry standards at the time of execution. It remains the client’s responsibility to obtain any necessary permissions, consents, or approvals unless explicitly included in our scope of work.

My Smart Builder accepts no liability for any loss, damage, or delay arising from reliance on information presented prior to a formal contract. We do not guarantee timelines or costs unless explicitly stated in writing, and all project timelines are estimates subject to unforeseen delays, including but not limited to weather conditions, material availability, or regulatory inspections.

All images of completed projects are illustrative and may not reflect current standards, materials, or pricing. Third-party services or subcontractors are the responsibility of their respective providers, and we are not liable for their actions or omissions unless contracted and managed directly by us.

By engaging with our services or accessing our content, you acknowledge and accept this disclaimer in full.

Terms and Conditions
My Smart Builder

These Terms and Conditions (“Terms”) apply to all services provided by My Smart Builder (“Contractor”, “we”, “our”, “us”) to any client (“Client”, “you”) unless otherwise agreed in writing. This agreement is governed by the laws of England and Wales.
1. Quotation and Acceptance
1.1 All quotations are valid for 30 days unless otherwise stated.
1.2 A contract is formed when the Client accepts the quotation in writing, pays the required deposit, or instructs the Contractor to begin work.
1.3 Verbal instructions or variations must be confirmed in writing and may result in additional charges.
2. Payment Terms
2.1 A non-refundable deposit of 50% is required before commencement of any work.
2.2 Interim invoices will be issued at agreed stages or monthly, whichever comes first.
2.3 Final 50% payment is due upon practical completion of works, not upon completion of snagging.
2.4 Late payments will incur interest at 8% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
2.5 The Contractor reserves the right to suspend works for non-payment.
3. Scope and Variations
3.1 The work to be carried out is limited to what is expressly stated in the agreed written scope.
3.2 Any variations, including changes to design, materials, access, or timing, must be agreed in writing and may affect cost and time.
3.3 The Contractor shall not be liable for costs arising from instructions issued by the Client without proper written agreement.
4. Client Obligations
4.1 The Client must provide uninterrupted access to the site during normal working hours, and ensure that the site is ready for work.
4.2 The Client is responsible for obtaining all necessary permissions, approvals, and licences (e.g., planning permission, party wall notices) unless explicitly agreed otherwise in writing.
4.3 The Client must ensure adequate site security and provide electricity, water, and welfare facilities unless agreed otherwise.
5. Delays and Site Conditions
5.1 The Contractor shall not be liable for delays due to weather, third parties, material shortages, or events beyond its control.
5.2 The Client shall be liable for any delay caused by failure to meet obligations, including failure to make decisions, provide access, or secure approvals.
5.3 Unforeseen ground conditions, asbestos, structural issues, or contamination may result in additional costs and extensions of time.
6. Materials and Title
6.1 All materials supplied remain the property of the Contractor until full payment is received.
6.2 The Contractor may substitute equivalent or superior materials at its discretion.
6.3 The Contractor accepts no liability for materials supplied by the Client or third parties.
7. Warranties and Defects
7.1 Workmanship is warranted for [e.g., 6 or 12] months from the date of practical completion.
7.2 Minor snagging or cosmetic issues will be addressed at the Contractor’s discretion and do not entitle the Client to withhold payment.
7.3 This warranty excludes damage caused by misuse, third-party work, weathering, or lack of maintenance.
7.4 The Contractor’s liability is limited to the cost of repair or replacement and excludes indirect or consequential loss.
8. Insurance and Risk
8.1 The Contractor shall maintain high standards of service.
8.2 The risk in all materials passes to the Client upon delivery to site.
8.3 The Client is advised to ensure that their property insurance covers building works and any temporary risks.
9. Termination
9.1 The Contractor may terminate this agreement with immediate effect if the Client:
a. Fails to make payment within 14 days of the due date;
b. Refuses or obstructs access to the site; or
c. Breaches any other material term of this agreement.
9.2 Upon termination, the Client shall pay all outstanding invoices and a reasonable sum for work completed to date and any committed costs.
10. Limitation of Liability
10.1 The Contractor’s liability for any claim shall be limited to the total amount paid by the Client under this agreement.
10.2 The Contractor shall not be liable for indirect or consequential losses, loss of profits, or business interruption.
10.3 Nothing in this agreement excludes liability for death or personal injury caused by negligence.
11. Dispute Resolution
11.1 If a dispute arises, both parties agree to attempt resolution via informal negotiation.
11.2 Failing that, disputes shall be referred to mediation under the Centre for Effective Dispute Resolution (CEDR) rules before court action is initiated.
11.3 This contract is governed by English law and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
12. Miscellaneous
12.1 These Terms constitute the entire agreement between the parties.
12.2 No waiver, amendment, or variation shall be effective unless in writing and signed by both parties.
12.3 If any clause is found to be invalid or unenforceable, the remainder shall remain in full force.
By instructing My Smart Builder, the Client confirms acceptance of these Terms and Conditions.

bottom of page